Shipping Policy
1. Delivery Areas
We deliver to all districts across Bangladesh. Our delivery network covers all major cities and rural areas.
2. Delivery Charges
- Within Dhaka: ৳100
- Outside Dhaka: ৳150
- Free Delivery: Available on selected products and promotional offers
3. Delivery Time
- Dhaka City: 1-2 business days
- Division Cities: 2-3 business days
- Districts: 3-4 business days
- Rural Areas: 4-5 business days
4. Order Processing
Orders are processed within 24 hours of confirmation. You will receive a confirmation email with tracking details once your order is shipped.
5. Tracking Your Order
You can track your order by:
- Logging into your account and visiting "My Orders"
- Using the tracking link sent to your email
- Contacting our customer support
6. Failed Delivery Attempts
Our delivery partners will make up to 3 delivery attempts. If delivery fails after 3 attempts, the order will be returned to our warehouse and you may be charged for re-delivery.
7. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or nature. These will be clearly mentioned on the product page.
Note: Delivery times may vary during peak seasons, holidays, or adverse weather conditions.