TAC Shop BD

1. Return Period

We accept returns within 7 days of delivery for eligible items.

2. Eligibility Criteria

Items must be:

• In original condition
• Unused and unwashed
• With original packaging and tags
• Accompanied by original invoice

3. Non-Returnable Items

• Food and grocery items
• Personal care products
• Intimate apparel
• Digital products
• Customized items

4. Return Process

1. Contact customer support within 24 hours of delivery
2. Provide order number and reason for return
3. Pack the item securely with original packaging
4. Our delivery agent will collect the item
5. Refund will be processed after quality check

5. Refund Timeline

Refunds are processed within 5-7 business days after the returned item is received and verified.

6. Refund Methods

• Cash on Delivery: Bank transfer or bKash/Nagad
• Online Payment: Reverse to original payment method

7. Exchange Policy

For size exchanges, please place a new order and return the original item following the return process.